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About Sentry Lock Supplies
Here at Sentry Lock Supplies we
have a genuine knowledge of the products that we supply,
this has been gained through our past and continued
involvement within the security and lock industry for over
20 years.
This experience enables us to understand the importance
being placed on the reliability of the products that we are
able to supply direct to you.
Impartial, Professional & Friendly Service
We understand that the price of a
product is important to you, but also realise the
quality of the product is equally important. Sentry Lock
Supplies only deal with reputable manufactures.. Buy It, Collect It, Save Money On It!
All customers will now have
the option to
purchase
products online
at the advertised web price and then collect your purchase from our
Warehouse in East Sussex.
This option will remove any of
the postage and packing charges
that would normally apply to a purchase, therefore saving you a bit
more money, especially on those larger items.
Please Note:
Collections from our warehouse can only be made by prior appointment.
Address:
Unit 6, Diplocks Buildings
Diplocks Way
Hailsham
East Sussex
BN27 3JF
Enquiry Line:
+44 (0)1323 843566
Payment Methods
All orders must be pre-paid in full before dispatch or collection
Please note that there is a minimum order value of £3.50 (excluding vat and delivery) The following credit / debit cards
are accepted by us
(details to be collected and processed at time of order via PayPal) Title of the goods does not pass until payment has been made in
full. Postage & Packing
Charges
Delivery Charges will be calculated at time of order.
ALL PARCELS require a signature upon delivery. Customers
who are not available to sign for goods or who are not in when a
carrier calls may incur a redelivery surcharge, if the goods are returned
to us by our nominated carrier un delivered a restocking charge of
20% will be applied to the goods returned and the original delivery charge
will not be refunded. Delivery of Goods
Every effort will be made to dispatch the goods as soon as possible after your order has been accepted by us.
Please note we use a variety of carriers to try and ensure that
the best possible service and price are achieved. We cannot
guarantee delivery times as stated by Royal Mail or any other
carrier service and we do not guarantee next day delivery unless you
specifically ask for this service by phone.
Sentry Lock Supplies will not be liable
for any loss or damage suffered by you through any reasonable or
unavoidable delay in delivery.
No liability will be accepted for damages or shortages in
delivery unless the carriers delivery sheet is endorsed "Parcels received
damaged / open / missing".
Written notice of any such endorsement
must also be advised to ourselves and the carrier on the day
of delivery.
Non delivery must be advised ASAP by phone or e-mail.
Return
of Goods
Returns must be authorised in writing by us and counter agreed by
the customer in writing before any goods are send back. Goods must be returned to us carriage/postage paid
and in a
saleable condition.
We cannot accept responsibility for returned
parcels which are undelivered, please retain your proof of posting
etc,
you may
require it in the event of a claim with your carrier.
Credit is based on the original invoice value, (copy to be
enclosed with return) less an allowance for
i) any missing parts.
ii) any damage caused to the goods being returned.
iii) any damage to the packaging that the goods were originally
supplied in. A restocking charge will be applied by us on any
correctly supplied order returned for an credit.
Delivery and or carriage charges can not be credited on any returned
goods.
Credit will not be allowed against any unauthorised returns or
for any obsolete or discontinued goods.
Privacy Policy
We guarantee that we do not share any information that you give us
with any third party.
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